Testimonials
I just wanted to take a moment to let you know that I was extremely impressed by your team's customer service. My order consisted simply of two key blanks for a Yamaha motorcycle, but I was given excellent service nonetheless. The order seemed like it was processed immediately and was shipped the same day! Now that is SERVICE! Apparently, most of today's companies have lost the "service" attitude, or so it seems. I supervise a manufacturing company that contracts for the government and I know how important service is. So, in closing, my order was processed in a timely manner, my package arrived earlier then expected, my order was correct, and the customer - me was satisfied.
Regards,
Mark Hanley
Great site - very informative. Many thanks for getting back so quickly and for the information & suggestions. It would be a pleasure to have you use the email as testimonial. Your requesting permission up front is further evidence of your putting the customer first. I am most impressed.
Thanks again for being so helpful and rapidly responsive.
regards & thanks,
Jonathan Lee.
I wanted to take the time to thank you for all of the time you spent helping with a CES key blank. I have finally found a blank that works. I appreciate a "true" professional who takes pride in their craft ..a commodity that is rarely seen anymore.
Thank you!
K.R.
Thanks Harry for helping me find the correct blank. YH37 was correct and I just completed placing the order. Thanks again for your patience. I wish I could expect this type of customer service from every company I deal with.
Happy New Year!
John
Harry:
To say I appreciate your candor would be an understatement. You may be assured that when I need other stuff you will be the seller. An honest man is appreciated and admired. You will be hearing from us in the future.
Bob Cyr
All Ways Mail
Temple, Texas
Harry,
Thanks for your help in getting me the boat key blanks I need and for the education in key blanks. I just ordered 10 from you. Thanks for your excellent service.
E.C.
I have been with you since the beginning and appreciate each and every time you upload blanks for me not found online. Buying key blanks from one place is not only convenient, but also saves us money. Plus your blanks are very competitive and your selection is second to none.
I never realized the money that could be made in providing duplicate keys for motorcycle and the heavy truck equipment keys. I turned these keys away time and time again until a guy came back a second time and said he couldn't find them anywhere and needs these keys for his equipment. Not only do they cut like regular keys, but they are selling anywhere from $2.00 to $20.00 each. Some of them you don't even have to cut! You mentioned supply and demand and I thought you were full of it. I was wrong. And I continue to be proven wrong on a weekly basis.
The other thing that baffles me is how well the NFL and NASCAR keys are selling. Just because I don't like them doesn't mean others don't. I now love them because of the extra money they make me.
Your newsletter is good. It has greatly improved with the tips on making more money section. It is here I read about the value of certain keys, and how others like me are making money in different ways. Each month introduces me into someone elses world and gives me new ideas on how to make more money.
Feel free to pass this along. Maybe others can benefit from my experience also.
Timothy Wasserman
I would just like to take a moment and thank you for everything you have done in making my life alot easier. We cut a ton of Heavy Duty truck keys and were buying them from here, there, and everywhere. I stumbled across your site and was impressed with the amount of keys I saw. You had very few truck keys though. I made a phone call and spoke with Harry who said he would create a catagory just for this purpose. He asked me which blanks I was looking for and told me he would put them on his site. Within 2 days, a whole NEW catagory was created and loaded with the keys I use on a daily basis.
This is customer service. This is exactly what is needed in todays world. Harry, you are a great person to deal with and I am sure you will succeed with the customer service and GREAT prices you provide.
Sincerely,
Ray Flannigan
Dear Mr. Williamson:
I have been doing business with with your company for the past several months and I have been thoroughly impressed with the exceptional customer service you provide. I have requested specific keys and types of keys on several occasions and you have always been able to supply the needed key blanks and quickly added them to the ordering pages of your web site. Your exceptionally fast handling of all my requests has made me a regular customer. Additionally, your speed in shipping orders has ensured that I have had the key blanks I need to satisfy my customer needs.
Thank you for your superb customer orientation and support!
Sincerely,
Jim Gibbons
President
J. Gibbons & Co.
I just wanted to thank you for the speedy delivery of the keys I ordered. I also wanted to thank you for the two packets of tea2go which came with the order. The boys enjoyed them at lunch. They really hit the spot.
Thanks again.
Dan.
Hi Harry -
Thank you for your assistance in selecting a safe. You were extremely helpful and your honesty was very appreciated. My boyfriend Shawn absolutely loves the H2! It is the perfect safe and exactly what he wanted. It arrived when you said it would and we are both very happy with your service and the product. Have a great day and thanks again!
Marlo DiCrasto
Harry,
I received the safe ordered and everything was perfect. I can't say enough about you and your company. You are a consummate professional! I never buy anything on impulse. I shopped around locally and on the web before purchasing my Fireking safe through you. Not only did you have the right combination of excellent product selection, price and delivery but I was impressed with your willingness to make sure all of my questions were answered before making what I consider to be a significant purchase. As promised, the safe arrived to my home by UPS when expected, in great condition. It was also a nice feature to have been able to track its progress in transit.
Please feel free to use my comments on your testimonial page. We all have to deal with so much BS as part of our everyday life - it was refreshing to get a break from that in dealing with you and your company. Thanks again for an excellent product and unbelievable service. Best wishes to you in your business.
Jeff Daubach
Hello,
I just want to say thanks for the safe. You handled the transaction very professionally. In that I mean, you gave me all the information about who when and how on delivery without having to ask everything and kept me informed by email. Some places make it seem like pulling teeth then they still don't follow through. You'll be the first place I consider for future business!
Thanks,
Christopher
Hi Harry,
I just wanted to thank you for answering all of my questions and also offering me sound advice on purchasing a safe. The fact that you are in the trade, and truly know what your talking about is invaluable. I received my safe in perfect condition within 4 business days just as you had told me. Thanks a million!
Matt
Harry,
Thanks for your quick attention and excellent customer service. It was a pleasure dealing with you and I would not hesitate to do so again.
Best - Andrew
Harry,
I really do appreciate everything, and if I ever need anything in the future you can be sure you'll get my business. It's always good to see people like yourself who are dedicated to their customers. I hope your sales keep increasing.
Again, Thanks,
Lou
"I am impressed with your business. I called your company several times while safe shopping and each time I reached you. Not only did you provide me with essential info, you were never in a hurry to hang up the phone.....impressive. I ordered the GBF3318 in Jacksonville Florida on a Saturday night and had the safe in hand on the following Friday afternoon. Thanks Harry!"
Dan Wilson
Harry,
Why did we purchase our safe from you when many other companies offered the same product? Great web site?, yes. Price?, sure, but those weren't the deciding factors. Bottom line, it was the service you provide on the front end. The time you were willing to spend to answer our questions and concerns made the sale. Others wouldn't, and we were told to simply visit their web sites; and we were left many unanswered questions.
With you, the entire purchase and delivery process took less than a week. Wow, that beat even my fastest expectation. Good Service, great price, excellent performance, who could ask for more. Good job, Harry. If anyone wants to talk with one of your customers about what to expect, please send them our way. It was the greatest!!
Thanks again,
Gary and Joyce Kenney
San Carlos, California
Harry
Thanks for the safe. The packaged came on time and was well packaged. It worked great and your customer support was great. Had it installed per your instruction 3" deep and it is tightly secured.
One Happy Customer!!
Young
"I have been looking for safes and comparing prices and services for the past 6 months. I finally decided that AAA Safes had the best safes at the best price. I had called AAA several times by phone to get more info and each time the phone was answered by Harry, the company owner. His knowledge of safes was a big help in selecting just the right safe for me. The safe arrived in perfect condition and has exceeded all my expectations. Rest assured when my friends and colleagues start to talk safes, that I will recommend your company without reservation."
D.W.
Small Business Owner
"As a Loss Prevention professional I have used the services of AAA Locksmith for over 4 years. They have always been there when I needed them. I have found them to be reliable, trustworthy, and cost effective. They are devoted to customer service and satisfaction and I wouldn't use anyone else!"
----Eric Braun
Loss Prevention Specialist
"AAA Locksmith has provided excellent, timely locksmithing for years. The quality workmanship is only surpassed by their consistent ability to provide next day service on even the most routine of service calls. I have come to rely and trust AAA for not only day to day security needs but for new construction and renovation requirements. They have also been a valuable resource for consultation on unusual or extraordinary physical security challenges. AAA is one of the most dependable vendors I have come across in the past 15 years."
---Don Carter
Distribution Operations/ Loss Prevention Manager
Recons business involved rebuilding engines. With over 500 employees, unauthorized key duplication has been a major issues for the company in the past. Engines and engine parts are big money and they were walking out the doors. So AAA locksmith recommend ASSA high security locks and cylinders which offered us restricted keys. The best thing about using ASSA is that I am the only person who can authorize for duplications, thereby controlling the distribution of keys. Supporting the ASSA has proved itself a tremendous improvement with fewer thefts, which is a positive way to control who has access to keys. Harry Williamson has always been there when we need him and has also been a great asset in problem solving issues.
Thank You,
---Chris Young
COO
Over the last two years, we have conducted business with AAA. Their service has been prompt and courteous. I highly recommend AAA for your security needs.
---Nick Parchomenko
Regional Loss Prevention Manager
It is with tremendous pleasure that I write this letter. Harry, of AAA Lock & Safe Co of 5 S. Atlantic Ave., Stratford, NJ 08084, has bee an absolute delight to work with. In the past we have used numerous other locksmiths in the area, only to be disappointed by the poor quality of service, extremely long wait times and lack of professional knowledge.
AAA has replaced locks, installed special locks, duplicated keys, assisted us in securing our filing cabinets, and reconstructed handles for our safe that other locksmiths were unable to do. While other locksmiths have serviced our needs in ripped jeans and a tee shirt, it is a refreshing site to see Harry arrive in full uniform and act in a professional manner.
We have been MORE than satisfied with the service AAA Lock & Safe Co., has provided for us.
Sincerely,
Rose Marie Rainer
YWCA of Camden County & Vicinity